Business communication (verbal/non-verbal)

Business communication is the exchange of information between people within a company and with people outside the company, all with the goal of achieving the business’s goals. It’s about clearly and effectively sharing information so everyone is on the same page. This can be done through written or verbal communication, and it can be internal (between employees) or external (with customers, vendors, etc.).

Here are some of the key reasons why good business communication is important:

• Increased productivity : When employees understand what they need to do and why, they can get their work done more efficiently.
• Improved teamwork : Effective communication is essential for building strong teams that can work together towards common goals.
• Stronger client relationships : Good communication with clients helps to build trust and rapport, which can lead to repeat business and referrals.
• Enhanced decision-making : By sharing information effectively, businesses can make better decisions based on all the available data.
• Reduced errors : Clear communication helps to avoid misunderstandings and mistakes